Non-Profit Funerals Administrator – Caledonia Cremation

Part time  £20,000 – £22,000 pro-rata
Glasgow – near Hillington West train station
Closing date: 9th December 2019

Caledonia Cremation is the country’s only not for profit funeral directors. Working with us, everyday you will be making an incredible difference to the lives of bereaved families all across Scotland.

One in seven families fall into debt or poverty as a result of excessive funeral costs – we help provide them affordable options and wrap-around support. An average funeral nationwide costs £5000 – whereas we provide a funeral for £995. But we are also focused on changing the culture around funerals more broadly – spreading the word about how to have personal and flexible funerals that don’t need to cost so much.

This is a role for someone who is highly organised, keen to work in a small team, and who wants to provide support to bereaved families. You would need to be able to work under pressure, showing empathy, tact, maturity and sensitivity with excellent written English with a meticulous eye for detail.

It does not necessarily require any existing knowledge or experience around funerals but rather the ability to act compassionately and complete paperwork carefully.
You will be in touch with families mostly by telephone but also with some Facebook, email and face to face contact.

As a very small team there will need to be flexibility and a willingness to join in on a range of other tasks. We anticipate this role leading towards a more formal adviser role once you have built up more experience and knowledge around funerals. There is some flexibility around determining days/hours for work.

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Community Renewal is a social enterprise and registered charity that works to build community, improve quality of life and alleviate poverty by engaging individuals and families and supporting them to achieve sustainable employment, improved health and to become more involved in their community.